Privacy Policy

We may collect the following types of information when you interact with Brush & Gather:

• Contact information: Your name, email address, phone number, and other contact details you choose to provide.
• Booking information: Your selected event, reservation date, party size, event location, custom painting requests, and other details needed to plan your experience.
• Payment information: Transaction details and payment status. Payments may be processed through third-party payment providers. We do not intend to store full payment card details directly.
• Communications: Messages you send through website forms, chat, email, or text messages, including information needed to respond to your inquiry.
• Website usage information: Technical information such as IP address, browser type, device information, pages visited, and interactions with our website, where collected through website hosting, cookies, analytics, or similar technologies.

Please do not submit sensitive personal information through our website forms or chat feature.

We use personal information as reasonably necessary to operate Brush & Gather, including to:

• Respond to questions and service inquiries.
• Process bookings, deposits, payments, and event requests.
• Send booking confirmations, reminders, schedule changes, and other customer service communications.
• Prepare materials and custom painting experiences for your event.
• Send promotional emails or text messages when you have provided the required consent.
• Manage customer relationships and communications through our CRM system.
• Maintain business records, improve our services, and protect against fraud or misuse.
• Meet applicable legal and regulatory obligations.

Our website and customer communication processes use a third-party platform that may provide website, customer relationship management (CRM), form, booking, chat, and messaging functionality.

Information you submit through our website may be processed or stored within this platform to help us manage inquiries, reservations, customer communications, and related business activities.

We use Stripe to process payments. When you make a payment, certain information, such as your name, billing details, transaction amount, and payment information, may be collected and processed by Stripe to complete the transaction, prevent fraud, and provide payment services. Your payment information is handled in accordance with Stripe’s applicable terms and privacy policy.

Brush & Gather does not intend to store full payment card details directly. For more information about how Stripe handles personal information, please review Stripe’s Privacy Policy.

We may also use third-party providers for email delivery, text messaging, website analytics, and other business services. These providers may process information on our behalf to deliver their services, subject to their own terms and applicable privacy requirements.

Our website may offer a chat or messaging feature that allows you to communicate with Brush & Gather. If you provide your phone number, we may use it to respond to your inquiry or manage your reservation.

Where applicable, we may offer separate choices to receive promotional text messages. We will use your number for promotional messaging only when you have provided the required consent.

Text messaging disclosures:

• Message frequency varies.
• Message and data rates may apply.
• You can opt out of text messages by replying STOP where supported.
• For assistance, reply HELP where supported or contact brushandgather@gmail.com.
• Consent to receive promotional text messages is not a condition of purchasing any Brush & Gather service.
• We do not sell your personal information.
• Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. This restriction does not prohibit sharing information with service providers that help us deliver messaging services, as necessary to provide those services and subject to applicable restrictions.

We may retain relevant communications to manage your inquiry, booking, customer service, and compliance obligations.

We may share information with service providers that help us operate Brush & Gather, such as our website and CRM platform, payment processors, email and SMS providers, and other technology providers.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud, or address security concerns.

We do not sell personal information for money. If we use advertising, analytics, or other technologies that involve sharing personal information for targeted advertising, we will provide any notices and choices required by applicable law.

Our website or its service providers may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

You may be able to manage cookies through your browser settings or any privacy controls made available on our website. Disabling certain cookies may affect website functionality.

We retain personal information for as long as reasonably necessary to manage reservations, provide services, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain types of data processing.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

You can unsubscribe from promotional emails using the unsubscribe link in the message. You can opt out of text messages as described in Section 4.

Brush & Gather painting experiences are designed for participants ages 13 and older. Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can review and address the situation.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies before providing information.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy or to submit a privacy request, contact: